INFORMATION ABOUT PRODUCTS
Yes, the entire range of products of the Masini furnace is frostproof from -25° up to desert climate. This peculiarity is due to the precious clay extracted in the area of Impruneta, a village near Florence, between the Ema and Greve valleys. The area of extraction is fairly small (about 200 square kilometres) therefore the value of the material extracted is considerable
Due to the properties of the clay of Impruneta all our products are frostproof up -25C°.
We wish, anyway, to give you some tips for the winter time to better preserve our terracotta:
- Use small wooden supports or terracotta to keep the vase raised and make sure the drain hole is not clogged;
- Make sure there is no stagnant water in saucers;
- Empty and turn over the saucers when temperatures are close to 0°;
- Sinks, wall and garden fountains should be emptied during the cold season to prevent cracks or ruptures due to freezing water;
- Do not move, lift or use hot water if the vessels are frozen and stuck to the ground, in needed use salt;
- Prevent snow remains for long over the products.
Repotting is an essential operation for the well-being of a plant as, when you change the pot , plants can grow healthier and appear more flourishing.
When buying a new terracotta pot you should follow these brief tips to do a correct re-pot of your plants in our terracotta pots:
- Cover the drainage hole with a few stones or a terracotta fragment
- Place some clay on the bottom of the pot to facilitate drainage and aeration of the soil
- Fill the new pot with dirt
- Place the new plant in the pot
The colouration of each product is unique, this is due to the chemical and physical components of the clay of Impruneta, which emerge during firing.
The most particular chemical component is iron oxide that allows the colouring of the baked product in a characteristic red.
Fra le componenti chimiche più particolari e decisive nella colorazione del prodotto finale è l’ossido di ferro, che determina il colore rosato, tipico della terracotta di Impruneta.
Impruneta’s clay is rich in mineral salts which sometimes form a white patina on the surface of the pots, called “saltpetre”. This mainly happens during winter.
It should be noted that saltpetre does not affect the quality of the vase, indeed, it is indicative of quality and craftsmanship.
It is very often a natural phenomenon that can last a few hours and then reabsorb, but sometimes it can be permanent.
In the latter case, saltpetre can be removed with water and a laundry brush. If this does not work, it is possible to dilute the buffered acid with water, and then brush it off.
Given the completely handcrafted nature of our pots, weights and measures may slightly vary from those shown on the site or in the catalog.
Even different pieces of the same model may be slightly different, due to the artisan manufacture.
Since 2005 the company is a founding member of the Historical and Artistic Kilns of Impruneta Association, that is committed to give strength to the reasons for quality and culture. It can be recognized by a brand that ensures the highest level of each individual object in which the irreplaceable touch of the craftsman and the living force of tradition are clearly traceable.
CAT stamp means Artistic and Traditional Ceramic.
The brand CAT certifies the origin of the clay from Impruneta, as well asthe product as being made here, the handmade quality according to the regulation.
The objective behind this title is not only to protect the makers but for the consumers as well, for whom the brand will serve as a guarantee of the quality of the terracotta clay in Impruneta.
ORDERS AND SHIPPING
To purchase our terracottas, you can either call 0552011683 or send us an email to firstname.lastname@example.org.
It is necessary to indicate the article code, quantity and billing information. We will send you our order confirmation and invoice as soon as possible, so that we can proceed with the shipment or start the production if the goods are not in stock.
Given the great demand for our terracottas all over the world, we have always done shipments to all countries.
The cost of shipments is charged to the customer and varies according to the weight, volume and value of the goods.
After choosing the pots you are interested in, you can contact us by e-mail or telephone number, indicating the quantity of items you are interested in and the address at which you wish to receive the goods.
We will quickly send you our best offer, including shipping costs, packaging costs and any additional charges.
Alternatively, transport can be organized directly by the customer: in this case ,as soon as the goods are packed, we will communicate the customer the measurements and weights of the pallets.
Yes, our goods are insured against damage or breakage during transport, although the goods are since the departure well packed and in excellent condition.
However, it’s better to always accept the goods with reserve on the appropriate form you will receive from the courier and, in case of any damage, you can immediately write us, attaching photographs as well.
Delivery times depend on several factors. If the goods you ordered are in stock, we will proceed to shipment as soon as we receive a copy of your payment. The delivery time is approximately 5-7 days from the departure of the goods in Italy and 7-10 days in Europe.
If the ordered goods are not in stock, delivery times can take longer, depending on the quantity and above all on the type of pots you chose. It usually takes at least thirty days up to sixty, and for very big pots it can even take more than ninety days.
It is necessary to make an advance bank transfer to confirm your order and proceed with the shipment. We will provide all details to the customer for payment.
Alternatively, in Italy, it is possible to pay cash upon delivery of the goods.